We try our best to make sure our products arrive in the same condition as they left us. Each plant is packaged in its own individual way depending on its size, shape and nature. The delivery price includes the cost of packaging materials. If by any means your plant has arrived damaged or not as expected then please contact us straight away by email email@example.com
Parcels will be dispatched within 7 days of completed payment, with parcels usually being dispatched on Mondays and Tuesdays to avoid packages being held in warehouses during weekends.
We currently ship to customers in the United Kingdom only.
We usually use a next day courier service but we do not guarantee that they will arrive the next working day due to courier collection times and delays. Once they leave us it is out of our control.
If your postage seems incorrect at checkout then please contact us by email at firstname.lastname@example.org so we can alter it for you.